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JOB SCOPE
Managing both teams of Admission and Commercial's Guest Experience Hosts, to create an outstanding first and last impression to our guests. You’ll ensure that quality initiatives and standards are implemented and measured, making sure your area operates within brand standards and that health and safety regulations are adhered to at all times.
KEY OBJECTIVES
- Lead a team of Guest Experience Hosts from Admission and Commercial to deliver exceptional guest service. This includes rostering and leave management of the teams, and act as the 1st point of escalation from team member.
- Take a hands-on approach...
What you'll bring to the team:
We are not just looking for a sales expert – we are looking for someone great with people. Someone curious, proactive, self-starter and ready to take ownership. You bring energy, ideas, and a positive mindset to everything you do, whether it’s building relationships, solving problems, or spotting new...
Merlin is embarking on an exciting business transformation focused on sustainable growth, underpinned by technological leaps in capability. The Infrastructure Operations Technician is responsible for supporting the day-to-day operations of our IT infrastructure. This role is critical in ensuring the reliability, performance, and security of our systems and services. The role will work closely with the Infrastructure Operations Manager and other technical teams across a global environment to maintain critical server infrastructure within an ITIL-aligned framework. A strong focus on operational excellence is...