SCOPE OF JOB Responsible for ensuring the overall maintenance, safety compliance, and operational excellence of all Madame Tussauds Hong Kong attractions, including the fabric of the building, facilities, wax figure displays, interactive exhibits, VR experiences, cinema, equipment, machinery, security systems, and life safety systems. This position must maintain full compliance with Hong Kong-specific regulations including the Public Entertainment Licence (PPEL) requirements, Buildings Ordinance, and Electrical Ordinance.

ROLE SUMMARY The Assistant Technical Manager serves as a technical specialist supporting the Technical Manager in maintaining all technical operations within Madame Tussauds Hong Kong. This role focuses on executing technical assignments as directed by the Technical Manager, with particular expertise in systems requiring Competent Person oversight and VR ride maintenance. You will provide advanced technical support for all attraction elements including wax figures, interactive displays, VR experiences, lighting systems, climate control, and...

Job scope   - Provide a consistent, proactive, and professional "play" experience for all guests - Serve as the face of "play" that inspires creativity and storytelling for children and their parents -

What you'll bring to the team:   We are not just looking for a sales expert – we are looking for someone great with people. Someone curious, proactive, self-starter and ready to take ownership. You bring energy, ideas, and a positive mindset to everything you do, whether it’s building relationships, solving problems, or spotting new...

The IT Infrastructure Analyst is responsible for supporting the day-to-day operations and maintenance of IT infrastructure services within the region. Reporting to the IT Infrastructure Team Lead, the Infrastructure Analyst ensures the stability and reliability of critical infrastructure systems, including networking, servers, and storage. This role involves troubleshooting, system monitoring, and collaborating with other teams to deliver exceptional service and meet operational objectives. KEY ACCOUNTABILITIES 

    A job with Merlin isn’t like a job anywhere else. With attractions around the world, from rollercoasters to wax figures, we don’t trade in suits, handshakes or briefcases. We trade in fun. In smiles, shrieks and spine-tingles. In Memories. In magic. But there are no tricks behind our magic. Instead, there are people like you. Passionate, dedicated people who are committed to making sure our worldwide attractions and guests’ experiences are the best they can be.   Due...